Frequently Asked Questions
Everything you need to know about Supportive AI. Can't find what you're looking for? Call us.
Getting started
Up and running in 15 minutes. Here's the process:
Sign up for your free trial
Create your account — no credit card needed. Pick your AI's name and a local area code. Your AI phone number is ready in 30 seconds.
Add your business details
Tell your AI your pricing, services, service area, credentials, and any discounts you offer. Takes about 2 minutes. This is what makes it sound like your business — not a generic answering service.
Make a test call
Call your new AI number from your phone. Book a fake job, ask about pricing, try to reschedule — put it through its paces. Adjust anything before going live.
Connect your Google Calendar
One click to authorise Google Calendar access. Your AI can now see your real availability and book directly into open slots — no double-bookings.
Forward your calls
Dial a short code from your phone to forward missed calls (or all calls) to your AI. Step-by-step instructions for every major carrier are on the setup page. Takes 2 minutes.
Go live
Hit the "Go live" button in your dashboard. From that point, your AI starts answering real customer calls. You'll get an SMS for every booking with full details.
The basics
Phone setup & your number
Calendar & scheduling
Pricing & billing
Payments & invoicing
WhatsApp AI agent
Customisation
Privacy, security & control
Technical & troubleshooting
Want to see exactly how it would work for your business?
We'll send you a sample conversation, a breakdown of what it handles, and how to get it live in 5 minutes.
Still have questions?
The fastest way to understand Supportive AI is to hear it yourself.
(845) 209-2401Call our demo agent — takes 60 seconds.